HID Account Manager - 1535375

GE Healthcare

Role Summary/Purpose:

The HID Account Manager is responsible for selling GE Healthcare products and services in their defined market. This role is responsible for new account development and/or expanding existing accounts within an established geographic territory as well as maintaining customer relationships with the accounts in their established geographic territory. This role is primarily responsible for forensics/human identity (HID) sector accounts. 

Essential Responsibilities:
• Prospecting for new HID/forensics customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales
• Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating equipment capabilities on assigned products in assigned territory
• Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, and also lab managers and directors.
• Develop and maintain a high level of product knowledge of GE and competitive products
• Achieve annual and quarterly achievement of multiple order and revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, achieve account penetration and complete territory coverage
• Proven ability to develop and maintain long term relationships with stakeholders and decision makers at all levels and in varying disciplines within customer organizations.
• Develop account penetration strategies for key target and competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements
• Providing leadership in market analysis and development/execution of strategies and action plans to drive product sales

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications/Requirements

• Bachelor’s Degree
• Experience in or with Forensic DNA analysis, either in a laboratory or product or project management experience.
• At least three years combined experience in capital equipment sales and/or consultative sales including strategic selling and negotiation in a complex sales environment involving multiple decision-makers/influencers. Experience selling into law enforcement and or state or local government agencies is highly desirable.
• Proficiency in computer skills in Microsoft Office Suite products
• Willingness to travel within your specified geographic region with overnight stays as well as to sales meetings and tradeshows
• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
• Ability to communicate using local language

Desired Characteristics

• Robust interpersonal skills, with demonstrated ability to work independently as well as with a team
• Ability to energize, develop, and build rapport at all levels within an organization
• Demonstrated ability to analyze customer data and develop financially sound sales solutions.
• 5+ years of demonstrated strategic selling skills including customer presentations, price quoting, product demonstration, negotiation, closing and growing a sales territory
• Proven customer acumen and relationship building skills in a life sciences environment
• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
• Strong written and verbal communication and clear thinking skills with the ability to synthesize complex issues into simple messages
• Solid process orientation, demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously

Annual
Kevin Wilson
kevinwilson@ge.com
www.gehealthcare.com
Mon, 08/20/2012