Forensic Quality Assurance Manager

City of Henderson, Nevada, Henderson, NV, US


PURPOSE: Under general supervision, devises, implements, and manages the Crime Laboratory’s Quality Management system; assists the Criminalistics Administrator in planning, organizing, controlling, and directing the quality assurance activities for the Henderson Forensic laboratory; and performs other duties as assigned. 


  • Develops, implements, and maintains the Quality Assurance program of the Forensic Laboratory, ensuring compliance with the International Organization of Standards (ISO) and ANAB standards required for international accreditation 
  • Develops, implements, reviews, and maintains manuals, technical procedures, internal audits, annual ethics training, corrective action plans, new methodologies, and instrumentation validations to ensure continued compliance of the laboratory 
  • Compiles reports and documents the internal audit system that ensures compliance with accreditation standards, laboratory standard operating procedures, various scientific working group (SWG) guidelines, (or NIST equivalent), and governmental mandates 
  • Participates in nonconformance investigations and generates corrective action reports; drafts, implements, and tracks corrective and preventive actions, as well as opportunities for improvement 
  • Reviews internal validations of new methods or method modifications 
  • Ensures annual calibration and maintenance of critical scientific instruments and other laboratory equipment, maintains records, and prepares administrative reports and recommendations on laboratory operations and development 
  • Manages the proficiency testing program and ensures all testing requirements are being met; researches additional proficiency test options and maintains a schedule to ensure all testing is completed Investigates technical and quality problems, recommends actions to be taken to alleviate problem(s) and prevent future problems, and verifies implementation of recommendations with scientific staff; performs trend analysis on root cause and actions taken in response to technical and quality concerns 
  • Testifies in court on the laboratory quality control procedures and systems Maintains records of courtroom testimony evaluation for all laboratory personnel 
  • Manages supplier contracts relevant to specialties and ensures ISO certificates are current for all vendors; manages maintenance contracts for analytical instrumentation and ensures they are renewed annually or setup for new instrumentation with expiring vendor warranties 
  • Oversees laboratory training programs for each unit (latent prints, seized drug analysis, footwear/tire track, 10-print, forensic imaging, toxicology) and coordinates quality system training as appropriate; ensures all training documentation is maintained 
  • Assists with information disclosures for discovery orders and subpoenas 
  • Ensures all ISO supporting documentation is maintained and organized in the laboratory’s document management system 
  • Collaborates with the Criminalistics Administrator to improve the quality of laboratory policies and procedures to meet industry best practices and prepares annual quality reports for review by management 
  • Collaborates with management personnel to target areas of local, state, and federal funding that will improve the quality of laboratory services and provide more rapid case analysis and reporting to investigators and attorneys 
  • Prepares and submits grants in cooperation with management and other entities within the Department and City 
  • Provides public outreach giving tours and presentations; provides in-house training 



  • Bachelor’s degree from an accredited college or university with major coursework in the natural or physical sciences, forensic science, or a closely related field 
  • Five (5) years of analytical experience in an accredited forensic laboratory, including quality assurance responsibilities 
  • Three (3) years of professional experience reviewing organizational policies, procedures, goals, and objectives and formulating recommendations for improvements which must include one year of experience in an accredited crime laboratory or ISO accredited organization Note: An equivalent combination of related training and experience may be considered 
  • Must possess and maintain certification by a governing board of a forensic discipline, e.g., American Board of Criminalistics (ABC), American Board of Forensic Toxicology (ABFT), or International Association for Identification (IAI) 
  • Desirable: Qualification as an ANAB Technical Assessor 
  • Desirable: Quality management experience in a forensic laboratory setting 


  • Knowledge of the practices, procedures, and methods of modern police supervision and management; procedures, practices and methods of criminal investigation and identification; forensic laboratory management; ISO 17025 accreditation standards; City of Henderson Civil Service Rules, Labor agreements, mission statements, and strategic plans; criminal law with special emphasis on the rules of evidence, rights of citizens and prosecution of persons committing crimes; evidence collection and preservation procedures; operations, services, and activities of crime scene investigations; theory and principles of forensic science; modern and complex methods and techniques of evidence processing for fingerprints, biological and trace evidence; advanced photographic principles; practices, procedures and safety precautions and practices for handling dangerous chemicals, dead bodies, bodily fluids and bloodborne pathogens; pertinent federal, state, and local laws, codes and regulations; proper use of personal protective equipment; modern methods of classifying, indexing, filing, and preserving laboratory records and evidence; operational methods and techniques for forensic lab equipment and materials; computer hardware and software used in a forensic laboratory; standard sources of information and current literature in the field of Criminalistics, Forensics, chemistry; operations of laboratory programs including Quality Assurance, Proficiency Testing, Testimony Review, Internal Auditing, Professional Development, Laboratory Information System (LIMS), ANAB Accreditation and Accreditation/Document Management System (PowerDMS), and Accreditation Assessments 
  • Skill in use of maintenance of laboratory equipment Ability to conduct research and development of new methods and procedures; lead, organize, and review the work of others; conduct research and develop new methods and procedures to coordinate; prepare clear and concise reports; communicate clearly and concisely verbally and in writing; establish and maintain effective working relationships with those contacted in the course of work 


  • FLSA Status: Exempt 
  • Wage Assignment: Band 3 
  • Supervisory classification: No 
  • EEO 4 Category: Professionals 

CLASS SPEC TITLE 7: This description is intended to indicate the essential functions and levels of work difficulty of the position and is not intended to describe in detail all of the position’s specific duties and responsibilities nor exclude other duties of similar level or difficulty. Additionally, it is not intended to limit management’s rights to assign, direct, and control the work of employees under their supervision.



$3,537.20 - $5,305.81 Biweekly $91,967.31 - $137,950.97 Annually

How to apply