ISP Laboratory Improvement Manager / System Quality Manager

Idaho State Police, Meridian, ID, US


The Idaho State Police Forensic Services Laboratory Improvement Manager/System Quality Manager provides technical laboratory improvement for three Idaho State Police (ISP) Forensic Laboratories statewide - Coeur d'Alene, Meridian, and Pocatello. This position is responsible to insure that ISP Forensic Laboratories meet national and international forensic laboratory quality standards and correct nonconformities discovered during the formal accreditation assessment and internal audits.

All Idaho State Police Forensic Laboratories are accredited to the ISO 17025 Standard. State police Forensic Laboratories serve state, local, and federal law enforcement agencies; state and county prosecutors; and public defenders.

Learn more about a career of a lifetime with the Idaho State Police at and how the State of Idaho can be your forever home at

Example of Duties Responsibilities:

  • Maintain, update, interpret, and enforce the quality manual
  • Review and approve training manuals that meet current quality standards
  • Review and approve the standard operating procedures (SOPs) written by the discipline leaders
  • Ensure the validation of new technical procedures
  • Investigate technical (casework and/or proficiency testing) problems or other deviations from the quality system Investigate and document nonconforming work, propose/monitor corrective actions and verify their implementation
  • Administer proficiency testing, oversee and evaluate results, and respond to discrepancies
  • Provide guidance, direction, and evaluation on required quality standards to forensic discipline leaders
  • Schedule, perform, and document quality audits of all three laboratories to insure compliance with internal and external quality standards, and insure corrective action is performed
  • Prepare and submit the laboratory accreditation applications and conformance files
  • Perform annual review of the quality system
  • Coordinate with the health and safety officers to insure that the Health and Safety manual is up-to-date, that safety audits of the three labs are performed annually, and the laboratories are following laboratory practices that protect the health and safety of all staff
  • Maintain training records and oversee ABC certification
  • Follow analytical methods, quality and safety procedures, and review casework
  • Review major deviations, approve administrative procedure deviations, and retain documentation
  • Maintain a register of approved subcontractors and verification documentation for the completion of subcontractors
  • Maintain the quality portions of the ILIMS systems and assist in the Internet Laboratory Information Management System (ILIMS) administrator as necessary


Education: Completion of the core requirements of a bachelor's degree in chemistry, forensic science, or related science from an accredited college, and approximately five years journey-level work experience in a certified laboratory doing complex quality assurance and quality control processes applicable to analytical chemistry or comparative science, that required application of private accreditation and/or federal and state regulations pertaining to either air and water quality and hazardous materials testing or forensic laboratory work


Completion of the core requirements of a Master's of Science degree in chemistry, forensic science, or related science from an accredited college, and approximately four years journey-level work experience as listed above.

Some knowledge of: Management practices


  • Supervising and evaluating laboratory staff activities, identifying training needs, and arranging for or conducting training
  • Interpreting, applying and explaining federal, state, or other requirements governing laboratory certification/accreditation
  • Reviewing testing and quality control and assurance system data to determine laboratory performance and compliance

Positions may require one of the following: experience performing complex microbiological, chemical or clinical laboratory analyses OR experience conducting training in methods and procedures for analyzing and identifying criminal evidence and testifying in court to interpret, demonstrate, and defend scientific findings

Extra Credit:

  • A Bachelor's Degree, Master's Degree, or Ph.D. in a physical science (i.e. Biochemistry, Chemistry, Biology, Zoology, Physics)
  • Any experience working in a International Organization for Standardization (ISO) accredited Forensic Science laboratory

Please see the online job posting for complete information and apply online before the closing date.


Salary $28.77 - $49.28 Hourly

This position also provides full State of Idaho benefits to include PERSI retirement. Learn more at and

Learn more about a career of a lifetime with the Idaho State Police at and how the State of Idaho can be your forever home at

How to apply

Please apply online via the job link or visit for assistance.[0]=Idaho%20State%20Police&sort=PositionTitle%7CAscending&pagetype=jobOpportunitiesJobs